Industry work at Block and TruStage Insurance. Details are described at the level I can share.
Headcount Forecasting Pipeline
Block · 2025
Built an end-to-end pipeline to forecast incoming headcount for Block's Finance and Strategy department. Achieved greater than 85% accuracy, enabling the team to plan resourcing ahead of quarterly cycles without relying on vendor tooling.
Python
Databricks
Forecasting
Employee Survey LLM Analysis
TruStage · 2023
Fine-tuned a large language model to analyze tens of thousands of open-ended employee survey comments. Reduced the time from data collection to actionable insights by approximately 80%, making this kind of qualitative analysis feasible at organizational scale.
LLM Fine-tuning
NLP
Python
Engineering Health Metrics Pipeline
Block/Square · 2024
Designed an end-to-end data pipeline for the Square Engineering function linking system outages to operational response and stabilization timelines.
Salary Modeling Application
TruStage / Block
Developed a custom compensation modeling application integrating payroll data and linear regression outputs to support the compensation team. Reduced dependence on external vendor tools, saving approximately $60K in annual licensing costs.
Python
Regression
Databricks
Student Selection Dashboard
Winfred Arthur · 2019
Redesigned the veterinary school's student admissions dashboard (VBA and Excel) for a university client.